Patients Feedback

What attracts you most about the practice?

(Here are a few of our comments)

• Highly professional dentists & very good back up staff, reassuring staff
• Confidence & competence in my dentist, excellent dentist, excellent treatment, superior service & treatment
• Friendly people & excellent work, dental results, Professional attitude
• Been a patient ever since we moved to Thatcham
• Excellent care & good quality dental work, superior service & treatment
• Professionalism, expertise, personal approach, feel supported
• Clean, friendly, efficient, so far pain free
• Convenient, convenience in way service is organised, reliable service
• Great dentist, great building, pleasant surroundings, lovely building/waiting area
• Comfortable, relaxing, papers & TV whilst you wait, modern look
• Good dentist & hygienist treatment, very welcoming & knowledgeable, equipment up to date
• Consistent care for whole family, easy parking
• No unnecessary treatment given, only what is best for my teeth
• Customer service, staff, easy approachable manner of staff, prompt availability of staff when urgent need arises
• Fair price, value for money
• Good atmosphere, friendliness, relaxed & welcoming atmosphere
• Trust, pleasant. Kind, caring atmosphere
• Bright, beautiful building with a garden (bench would be useful to admire & relax), beautiful surroundings
• Location, local, close to home, within walking distance, convenience & ease of access
• Recommendation - inspires confidence, so does expert treatment
• Opening times, Saturday appointments, Quick & prompt appointment times
• Rapport with practitioners (dentist/hygienist)
• Your happy friendly faces, all staff, approachable staff, extremely friendly staff - very different to past experiences, friendliness & welcoming nature of staff
• I hate to say it because he'll only get big headed, but my dentist is simply the best dentist on the planet - if he relocated, I would follow
• Familiarity with dentist, used this practice for last 26yrs
• Quickness to be seen when I'm in pain or need quick attention
• My dentist is always been kind, friendly & fun
• Best dentist I've had in many years. She is diligent, professional, caring, but most importantly an extremely clever lady & very good at her job! What an asset to your practice
• My nurse
• Friendly receptionists
• Very good dentist - does a very good job. I like my dentist, she is like a real friend
• The dentist - I have always been very nervous but I have absolute confidence in her
• Clean, friendly, well laid out, comfy chair & fair amount of space, parking easy etc
• Excellent dentist
• The homely atmosphere & friendliness of the staff. The way you are given time & explanation.
• High tech equipment.
• I have a dental phobia; I am never made to feel that I'm wasting their time. Everything is explained & my treatment is never rushed. You have a cohesive team who provide a service that is unparalleled.
• Being able to attend dentist on a Saturday
• Good care & availability of appointments. Quick emergency appts available
• It's the first time I've not been afraid to go to the dentist
• The appointment reminders by phone are sometimes helpful
• Been coming here for years and feel happy with my dentist - despite feeling nervous, he puts me at ease
• The case given. When first referred by NHH it was expected that I would be admitted to hospital in Guildford for surgery to the joint. As a result of the treatment I received, surgery wasn’t required. I had never received such complete care as an NHS patient.
• The dentist - he makes sure I feel as little pain as possible. My dentist & the staff
• Been coming for years so am used to it
• Female dentist - convenient when my daughter was younger
• Supreme courtesy of all members of staff on reception
• Very responsive to requests & the service from everyone is excellent
• Lovely old house, part of Thatcham's history
• Good, easy parking
• My dentist knows my history & treats me appropriately
• Good humor of the dentist, mother-in-law's recommendation
• The atmosphere from the moment you walk in, attitude & care of my dentist
• Confidence in my dentist, especially as I'm petrified of dental treatment
• Reputation
• Surgery itself is clean, Dentist & his Nurse very welcoming & reassuring
• My dentist, efficiency of staff, *'best dentist I've ever had'*
• Trust my dentist, as I am or was a nervous patient
• Competence
• Safe dentist & dental nurse, positive staff
• Very approachable dentist & explains everything in detail
• Trust in staff
• Was very good when I brought my wheelchair bound brother
• I have been coming to Cedar Dental Care for 16yrs & I can't think of a reason to change.
• When I mention to my friends that I have a routine appointment at 7pm they can't believe my dentist works that late.
• Feel I am treated as 'one of the  family'
• The general care
• My Dentist is very friendly and I have complete trust in her
• My dentist. Excellent dentist & reasonable prices
• Recommended by a long-term patient, conveniently placed
• Opening hours
• Husband came here, told me it was brill, so came & stayed. The nurse is spot on too.
• The dentist I have - The understanding he has that some people are afraid of having treatment, & because of that attitude it doesn’t fill me with dread that I have to come.
• Am extremely scared of dentists & since coming to the practice it has helped & wouldn't change anything
• You don't hurt!
• The nurses
• Reminder of appointment by phone very helpful
• Never kept waiting long -  Rarely, if ever, kept waiting