Last Updated: Thursday, 11 February 2021

 Staying Covid-19 secure 

To protect our patients, the patient's journey from arrival to departure has changed.

Please do not arrive too early. If you have arrived early, please wait in the car.

Please call our reception staff and inform them that you are waiting in the car.

Please adhere to our protocol outside and in the surgery.




  • 1) We have created a 'one way' system. The ENTERANCE is from the A4 main road gate.


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  • 2) Please stand at the 2 meter markings on the floor and stop at the yellow sign near the front door by the window. Our reception staff will see you through the window and invite you in.


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  • 3) Please DO NOT OPEN THE FRONT DOOR. The front door is now automated, our recpetion staff will open and close the door for you.


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  • 4) Please arrive wearing your own face mask. The reception staff will take your body temperature, ask you to sanitise your hands and provide you with disposeable gloves to wear. 




  • 5) In order to observe the social distance rule, the seating area in the lounge has been arranged to allow safe distance between each patient.




  • 6) We have added a protective barrier around the reception desk.


  • 7) All payments can be taken using Contactless, Credit/Visa cards or by phone.

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  • 8) All dentists and nurses will be wearing their Full PPE kits. 


  • 9) We have Air Filtration Units that removes all viruses , bacteria, mercury vapour, odour, carbon and any street particulates. The outlet air is clean air to 99.5%. These units are in all our surgeries and in the reception area.  


  • 10) Every surgery has a powerful ventilation extraction system installed. This removes air in the room 20 to 25 times an hour.


  • 11) After each patient visit, the surgery is deep cleaned.


  • 12) At the end of each session we radiate the room with UVC light source and/or Electrostatic fogger to kill any virus and bacteria that may have settled. 


  • 13) After your visit, EXIT through the back gate near the Library.                                                                                                                                 .        


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