Practice Achievements

1. Awarded COMMENDATION by British Dental Association - Practice of the Year 2013

Cedar Dental Care has been awarded a COMMENDATION by the British Dental Association (BDA) in the Association’s 2013 BDA Good Practice Scheme Practice of the Year Award. Cedar Dental Care was the only practice in the UK to be awarded a commendation.

The practice was praised for its “outstanding commitment to improving oral health in the local community”.

The Award is open to all 1,800 practices that are members of the BDA’s Good Practice Scheme, UK dentistry’s leading quality assurance programme.

Commenting on the practice’s entry the judges praised Practice Principal Roy Patel’s “innovative and creative” team leadership. They said the team at Cedar Dental Care demonstrates “an outstanding commitment to improving oral health in their local community; they clearly have patients’ needs at the very centre of their service.”

2. BDA Good Practice Scheme - the leading quality assurance framework for UK dental practices.

Cedar Dental Care achieved Gold membership to the 'British Dental Association Good Practice' in October 2012. This shows over 10 years of continuous quality standards set out by the British Dental Association.

BDA = British Dental Association (Visit the website)

 Gold Award BDA Good Practice Member - Dec 2012
Presented by BDA President Frank Holloway

Good Practice = is an award given to practices who are committed to keeping up to date with and providing quality dental care to nationally agreed standards of good practice in order to provide the best care for patients. By meeting all these standards the practice becomes part of the 'Good Practice Scheme' – all practices that are members of the scheme are recognised by the BDA as having a high quality of care.

What’s the point of it?

• respected by patients and other practices
• way of maintaining a high quality of care

3. Investors in People

Cedar Dental care achieved the 'Investors in People' accreditation from November 2003 to May 2011.

A nationally recognised award.

The award consists of 12 points or questions, like ‘is the practice good at training its staff?’ and ‘does the practice appreciate the efforts of its staff?’ etc.

What’s the point?

• helps to gel the team
• improves communication
• helps to reduce stress and make staff feel happier
• creates a more positive working environment
• makes your job more satisfying by thanking you for your efforts and by making sure you get the training you need.
• all this for the benefit of the patients

4. C.Q.C (Care Quality Commission)

Care Quality Commission is the independent regulator of health and adult social care services in England.

It is a new system of registration, where primary dental care providers must be registered by 1st April 2011.

To be registered we have to show that we are meeting essential standards of quality and safety in all of our regulated services. The new system is focused on outcomes rather than systems and processes, and places the views and experiences of people (patients) who use the services at its centre.

The outcomes that we have to meet are divided into six main headings:

• Involvement and information
• Personalised care, treatment and support
• Safeguarding and safety
• Suitability of staffing
• Quality and management
• Suitability of management

We will continuously be monitored to make sure we continue to meet the essential standards of quality and safety.